PLEASE READ! THIS IS VERY IMPORTANT TO EVERYONE WHO USES FACEBOOK FOR BUSINESS OR PERSONAL REASONS.
Have you noticed that you are only seeing updates in your newsfeed from the same people lately? Have you also noticed that when you post things like status messages, photos and links, the same circle of people are commenting and everyone else seems to be ignoring you? The problem is that a large chunk of your friend/fan list can't see anything you post and here's why:
The "New Facebook" has a newsfeed setting that by default is automatically set to show ONLY posts from people who you've recently interacted with or interacted the most with (which would be limited to the couple of weeks just before people started switching to the new profile). So in other words, for both business and personal pages, unless your friends/fans commented on one of your posts within those few weeks or vice versa - you are now invisible to them and they are invisible to you!!
HERE'S THE FIX: On the homepage click the "Most Recent" title on the right of the Newsfeed, then click the drop down arrow and select "Edit Options", click on "Show Posts From" and change the setting to "All Of Your Friends and Pages" (you can also access the "Edit Options" link at the very bottom of the facebook homepage on the right)
Note: This is the fix for personal pages but I am unsure of whether or not the business pages are set up the same way.
Simply posting an update about it won't do any good because lots of your friends/fans already can't see your posts by default. You'll either have to send out a message to everyone on your list (which I'm not even sure business pages can do and is a rather tedious method) or post an event explaining the situation and invite your entire fan base and/or friend list. You can also tweet about it, create a blog post or send out an email to your subscribers in hopes of reaching them all.
Shame on facebook for altering the default setting and not telling people about it! Just think about how many companies posted Christmas sales and discounts without having any idea that their customers couldn't see the updates.
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Thanks so much for viewing this post... I wish you all great success!
Lisa ~ Owner of My Colorful Treasures Web Design & Development
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